The Salvation Army Provides Vital Emergency Assistance Services

The Salvation Army Provides Vital Emergency Assistance Services

Although eligibility is not based on a low-income status, most of this program's clients are considered "working poor."

The Salvation Army’s family services emergency assistance programs provide social services to individuals and families experiencing financial crises. It serves individuals who are undergoing a temporary stage of financial hardship and come to this program to stay in their homes, keep their utilities running, and feed their families.

Many middle-income families are seeking financial assistance for the first time in their lives due to the current economic crisis. In Phoenix, 8,855 people sought emergency financial assistance, with more than 8,000 requesting assistance for the first time.

Common Requests for Assistance:


  • Food
  • Financial help for shelter and utilities

Most services are provided on a one-time basis, and clients with ongoing needs are referred to longer-term programs. Eligibility for these services is not guaranteed and various forms of documentation, such as rental agreements, pay stubs, and birth certificates, are required depending on the type of assistance sought. Although eligibility is not based on a low-income status, most of this program’s clients are considered “working poor.” An estimated 25% of the clients are employed at the time they seek assistance, while another 75% have recently lost a job.

Is your family in need of assistance? The Salvation Army would love to serve you!

Metro Phoenix Family Services

Hours of Operation:

Monday – Friday: 8:00am – 4:00pm

Services Provided:

  • Food Box Assistance
    • Once per month
    • For information, please call 602.267.4122
  • Supplemental Nutrition Assistance Program (SNAP)
    • Call for an appointment: 602.267.4195
  • Utility Assistance
    • SRP-APS-SWG within the City of Phoenix
    • Please call 602.267.4127 to leave contact information
  • Rental Assistance
    • Please call 602.267.4127 to leave contact information
  • Referrals to Partner Agencies
    • Please call 602.267.4122
  • Seasonal Programs: Christmas Angel
    • Open Registration: October 21st – 26th
    • For more information, call 602.267.4195

Tucson Family Services

Services Provided:

  • TEFAP Food Box Distributions
    • Every Saturday & Sunday, 9:00 am – 11:30 am
    • For information, please call 520.622.5411
  • Utility Assistance
    • Please call 520.792.1111 for detailed information
  • Rental Assistance
    • Please call 520.792.1111 for detailed information
  • Referrals to Partner Agencies
    • Please call 520.792.1111
  • Seasonal Programs: Christmas Angel Tree, Adopt-A-Family, Back to School, Summer Camps
    • For more information, call 520.795.9671

All Other Arizona Family Services

Find the location closest to you by searching here.